?Our Air Navigation Services training focuses on business management, air traffic management, AIS, safety, technology and change management.

Air Navigation Service Providers (ANSP) are not only responsible for providing safe, efficient and cost effective air navigation services to airspace users in compliance with state regulations, but also for managing high performance businesses.

There is increasing competition between ANSPs and pressure to improve safety and services, reduce costs and work in close coordination with airlines, neighboring states and other stakeholders. This collection of courses will help you respond to all of these demands.

Digital courses

Supporting the industry during the COVID-19 pandemic we have extended our course offering by introducing live virtual classes for some of our classroom courses.

Classroom schedule

See the schedule of Air Navigation Services classroom training courses

Search courses and diplomas

Found 49 courses and diplomas

Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)

Build on your knowledge of SMS, examining hazard and risk management, SMS operation, safety assurance and strategic integration.

  • English
  • Español
  • Course

Aeronautical Information Management (AIM) (Classroom, 5 days)

Stay up-to-date with the latest in Aeronautical Information Management (AIM), reviewing SWIM, eTOD, AICM/ AIXM, aerodrome mapping, aeronautical information briefing, e-AIP, AIS/MET datalink.

  • English
  • Español
  • Français
  • Course

Aeronautical Information Services (AIS) (Classroom, 3 days)

Benefit from a comprehensive introduction to Aeronautical Information Services (AIS).

  • English
  • Français
  • Course

Air Navigation Services Management Diploma

Be equipped to manage the challenging ANSP environment and learn how to run a business enterprise.

  • English
  • Español
  • Français
  • Diploma

Air Traffic Services Management Diploma

Learn how to be a leader in air traffic services management.

  • English
  • Español
  • Diploma

Air Transportation Management (Classroom, 3 days)

Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career.

  • English
  • Español
  • Français
  • Course

Airline Industry Data Model (AIDM) Methodology and Tool (Classroom, 3 days)

Areview of the Airline Industry Data Model (AIDM) rationale, concepts, structure and methodology

  • English
  • Course

Aviation Law - Fundamentals - eLearning - English

An overview on aviation law exploring the nine freedoms of air, Warsaw System and Chicago Convention

  • English
  • Course

Aviation Law for Managers (non-lawyers) (Classroom, 5 days)

Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports.

  • English
  • Español
  • Course

Aviation System Block Upgrades (ASBUs) Implementation (Classroom, 5 days)

Get the latest updates on the ASBU work coordinated by ICAO and review the leading examples, NextGen and SESAR.

  • English
  • Español
  • Course

Benchmarking and Best Practices for Air Navigation Service Providers (Classroom, 5 days)

Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results.

  • English
  • Course

Building a Future ATM System (GEN-FUT) - with the EUROCONTROL Institute of ANS

The Network Strategic Plan is the means of defining essential short-term measures which will help to achieve high-level performance at European ATM level. Also addressed are the role of the Network Manager, the importance of reaching the Performance targets and the future SESAR deployment.

  • English
  • Course

Business Transformation for ANS Providers (Classroom, 5 days)

Modernize your Air Navigation Services business in a safe, economical, and harmonized manner.

  • English
  • Course

CNS/ATM Planning Master Class (Classroom, 5 days)

Learn how to manage air traffic services complying with the objectives of the ICAO Global ATM System.

  • English
  • Español
  • Course

Cost Reduction Strategies for Air Navigation Service Providers (ANSPs) (Classroom, 5 days)

Profit from the best practices of international leaders in Air Navigation Service Provision to reduce your costs and improve your operating result without compromising your safety performance.

  • English
  • Course

Customer Service for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers (Classroom, 5 days)

Improve customer relationship management and customer service for Civil Aviation Authorities and Air Navigation Service Providers.

  • English
  • Course

Emergency Response Planning for CAAs and Air Navigation Service Providers

Be prepared to plan, deliver and assure your aviation organization's Emergency Response Plan (ERP).

  • English
  • Course

Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)

Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation.

  • English
  • Course

Fatigue Risk Management Systems (FRMS) and Safety Case Training for Regulators (Classroom, 3 days)

Benefit from the latest information from world leading safety regulators, operators and scientific organizations.

  • English
  • Course

Fatigue Risk Management Systems (FRMS) for ANS Providers (Classroom, 3 days)

Become familiar with fatigue risk management systems (FRMS) applicable to Air Traffic Management (ATM)

  • English
  • Course

Foundations of CNS/ATM (Classroom, 5 days)

Gain an overview of ICAO CNS/ATM technologies and infrastructure to support the transition to a performance-based air navigation system.

  • English
  • Course

Fuel Efficiency and Conservation (Classroom, 3 days)

Want to save 3% to 5% on your fuel bill? Perform a fuel efficiency audit of your own organization and undertake a structured implementation and cultural change program.

  • English
  • Français
  • Course

Human Factors for ATSEP (Classroom, 2.5 days)

Human factors knowledge is used to optimize the fit between people and the systems in which they work, to improve safety and performance

  • English
  • Course

Human Factors in Aviation (Classroom, 5 days)

Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course.

  • English
  • Español
  • Italiano
  • Course